Remote Monitoring and
Management(RMM) is a process designed to help managed IT service providers (MSPs) remotely
and proactively monitor client endpoints, networks, and
computers. Consistent, reliable and expert
management of your entire IT
infrastructure to keep your business up and running at peak
performance.
A help desk is a
centralized team within a
company that services clients through email or
phone or proactive RMM
tiketing alerts.
A help desk is a tool that organizes customer
communication to help businesses
respond to
customers and support them more quickly and
effectively.
Cybersecurity is the
practice of protecting
critical systems and sensitive information from
digital attacks through
solutions such as
Antivirus and Ransomware detection.
Cybersecurity measures are designed to
combat
threats against networked systems and
applications, whether those threats originate
from inside or
outside of an organization.
Backup and disaster recovery (BDR) is the process of copying and storing files in a specific location, and then recovering or restoring those files when an emergency occurs, such as data loss or data corruption.
Cloud File Sync &
Share is a service that
allows users to save files in cloud or
on-premises storage and then access
them
on desktop and mobile devices. Example ;
Dropbox, Google Drive, OneDrive.
Vendor management is the
process that empowers an organization to take appropriate measures for
controlling cost, reducing potential risks related to
vendors, ensuring excellent service deliverability
and deriving value from vendors in the
long-run.This includes researching about the best
suitable vendors, sourcing and obtaining pricing
information, gauging the quality of work, managing
relationships in case of multiple vendors.
and more...